What should you do first after a marketplace scam?

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Move fast on evidence, payment records, account reporting, and platform support. The earlier you document the case, the better your chances of recovery.

The first steps after a scam

If you think you were hit by a marketplace scam, do not start by arguing longer in chat. Start by preserving the case.

Save everything

Keep:

Report through every useful channel

Do not rely on one path only. Use the platform report flow, payment provider dispute flow, and your own records at the same time.

Use the lesson to tighten your workflow

The point of an anti-scam workflow is not only reacting after a bad case. It is making the next bad listing easier to reject early.

Frequently asked questions

What should you save first?

Save the listing, messages, seller profile, payment proof, and any delivery records immediately. Do not assume the listing will still be available later.

Should you still report if the money is already gone?

Yes. Reporting early still matters for payment disputes, platform records, and preventing the same seller from hitting other buyers.

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